Customer Testimonials
You can always count on Jonathan for special service...stopped at dealership to pick up title and regestration and before I knew it he personally brought car to his people for a car wash....always the best !
Kevin and Danielle always take great care of me ,the best! Always available and knowledgeable
The dealership gets 5 stars because of Kevin Rossi. He is consistently 100% on his game!
I have been a customer of Atlantic City Mercedes for 10 years. I come back for the excellent service department
The service advisor was excellent and very knowledgeable. Great service and very professional. Thank you
Overall experience at the dealership was positive, as one would expect. Leo is a nice personable!
Leo, service rep was terrific. Alex in sales is also the best. Keep up the good work.
Work was completed in a timely manner. Having the loaner car worked out extremely well.
Gabby is always very polite and accommodating. I appreciate that they always have a loaner available.
Towed our car while on vacation and the dealership got us back up and running. Only missed one day from our vacation while a computer glitch was dx and repaired. Yea!
I’ve been buying cars from Jonathan at Atlantic City Mercedes for years. I just bought another G63 and couldn’t be happier. The entire process was smooth, professional and stress free. Jonathan is knowledgeable, responsive and genuinely a pleasure to work with. I highly recommend!
Great place to do business! Looking forward to using Concierge Service. We wouldn't go anywhere else for a beautiful Mercedes Benz. Enjoying our new motor car. 🚗. Beep Beep.
From scheduling to delivery of completed service could not have been better provision of a loaner car enhanced a most satisfactory experience. I have always been more than satisfied with this dealership since my first purchase in 2003.
Dealership is friendly and people are always helpful from sales to service. JON BATT is especially accommodating. He and Todd went out of their way to get the car I wanted.They did not try to sell me a car in stock . I will always go back to this dealership .
Well I live much closer to another Mercedes dealership but… there is no comparison in the attention and friendliness here at AC Mercedes. I feel respected and not rushed on any concerns or learning the new systems in the car. Jonathan Batt makes me feel like family, safe and explains everything as many times as needed. Lol He IS the best!
Great service. Leo provided exceptional service as usual. Kept me up to date with info thru the experience. A+
Kevin, my service advisor, always provides excellent personalized service. Service work is consistently well done.
It is very easy to make an appointment with the service, service advisor is very professional and nice. Advisor explained and listened to our question. Our concern has been resolved after the visit to service center.
Always have exceptional service at Mercedes in Atlantic City. Very professional and very prompt. Thank you!
The dealer was very friendly and took care of my questions and was very nice
Alex was very helpful in our G-wagon 63 AMG purchase. Alex is a difference maker when it comes to service, knowledge, and experience with our mercedes purchase.
Everyone was very nice and pleasant to deal with. I will recommend more people to shop at this dealership.
The service was excellent but the price was over the top ... $867 for routine service
VERY ATTENTIVE PERSONNEL. ACCOMADATING AND FRIENDLY. VERY EASY TO WORK WITH. MUCH BETTER THAN OTHER DEALERSHIP EXPERIENCES.
I called and they took my sprinter that day.He helped me out with a loaner.
Courteous and professional. Pleasant waiting area—comfortable with nice amenities. All questions answered promptly and politely.
Leo responded to my inquiry quickly. Work was performed quickly and professionally without any delay or questions.
hands-down, this was the best experience I ever had leasing a car with Jon. He was efficient and super knowledgeable along with professional!
They took my car in immediately when I arrived and made the repair promptly while I waited. The waiting area is beautiful and the amenities are great. I can't think of any way they could improve on their operation.
Everyone is always friendly and they answers questions efficiently. Loaner car is helpful and happy with the loaner car.
I work with Gabbie for the 1st time; my Rep was out. She was amazing and on the ball. My loaner was ready-she called with an update and my car was finished by the end of the day.
Staff is always professional and courteous. Waiting area is clean and fully stocked. It would be nice if there was more female oriented merchandise for sale
Kevin is amazing. He is the main reason I have been driving a Benz for 35+ years.
It was a pleasure working with Jessica. Very accommodating, courteous and professional. Would recommend Jessica to anyone.
The service and staff were extremely professional and courteous. I would recommend this location to anyone .
The check engine light came on.They said bring it in that day. I was very happy.
Outstanding customer service, they were very professional. They gave me a video of the work they were doing to my car.
very clean comfortable and accommmodating.Staff were pleasant and helpful but wait for what was thought to be only a minor repair seemed quite long.
Kevin is very kind patience and professional. He is excellent at his job. Thank you.
Jonathan is the best!!! We have been working with him for many years. He always makes us feel like we are important and everything we need in a car he has a way of finding for us!! In the past few years our immediate family has purchased 3 new vehicles with Jonathan's help. He feels more like family than a salesman!
Mercedes Benz of AC has the best selection and all the most recent models. And if they don't have the exact car you want on their lot, they go above and beyond to find it for you. They make your car buying process smooth and stress free and provide excellent customer service. Jonathan Batt provided top notch customer service and made himself available even on his day off to answer emails and calls.
Kevin Rossi is and has been my service advisor for over 10 years and is always polite courteous and professional
all the time i wil go there Daniele and mr Kevin take care me is very nice people thank you very much!! and the company is the best!!!
I thought I had an issue with my 2025 C concerning the miles remaining in my gas tank. Everything was checked out and I was good to go. Thanks to everyone at Atlantic City Mercedes for their great service!
# 1 great service team!!! Mr. Do is a pleasure to have as my service advisor.
very friendly prompt and excellent service and sales. Mr gabriel romano is exceptional. Clean environment
Check in lady was extremely nice, sorry but I forget her name and Kevin is always very nice to deal with.
MB of AC service dept. was behind in appts. when I arrived on time. The service time took much longer due to service dept. having a part break & trying to get it fixed or replaced in order to finish servicing my car. Otherwise, I was quite pleased with the service & especially the arrangements made for me to get home & come back to get my car.
Every time we bring in our GLB 250 Gabby makes sure we have a loaner vehicle at our disposal. She has a great personality and disposition. You can tell she loves her job. Cheers to her.
Kelvin and the rest of the service department are always their for me.Thank you Kelvin your the best.
Jon, was very nice and helpful when purchasing a car, Did not pressure me into making any decisions just let the car itself do the talking.
Kevin Rossi is compassionate and integral in his profession. I would not have my car serviced at the Atlantic City location if he wasn’t working there.
Service department is always friendly and efficient. Communication is excellent. They make servicing the car very convenient.
Was very helpful in explaining the whole car purchasing process to us. Made me feel comfortable and not very overwhelmed. Altogether he made a time that can be confusing and frustrating into an easy going process with little confusion. I would give him a 10/10.
I was placed with Daniele , from start to finish she made my experience a smooth pleasant process, she is beyond pleasant and knowledgeable about vehicles and the service at Mercedes, Mercedes is lucky to have her .. a gem , her customer service skills outstanding and will recommend her and that location in eht nj !
Johnathan was very helpful and understanding. Everything was conducted efficiently and stress free. He made us feel comfortable and important. I would recommend Johnathan and this Mercedes Benz office to my family and friends
Great service. I walked in looking for my title and registration. They were efficiently filed at the front desk. Jessica was pleasant and efficient. The entire transaction took less than five minutes. Thank you.
Darren DePellegrini was excellent. Very pleasant demeanor, efficient, and knowledgeable about Mercedes Benz vehicles. He took great effort to make sure that I understood the vehicle functions and offered to answer questions in the future.
Personable & willing to go out of their way to accommodate customers. As a whole, the team worked very well to make sure I was notified of updates while repairing my car. I was extremely appreciative of the loaner vehicle during the repair time of my car (3+ weeks total). However, more attention to interior conditions of the loaner cars they issue should be improved.
Awesome experience Second vehicle from you Gabriel Romano is a great sales person Service always smooth
Excellent and professional service from the moment I pulled up to the service door until I left with my car.
The service was excellent.from the time Kat greeted me when I brought the car in, Then meeting with Kelvin with my service on my Mercedes they were a pleasure to deal with. If you are purchasing a car I would recommend Danielle who is always professional and knowledgeable about the different models.
I have owned Mercedes cars for many years and this is my third dealership. I cannnot say enough about the service here. From the second you pull up, check in, the service itself, to pick up - its top tier service. Highly recommend!!
She was very helpful and has great communication. I would highly recommend her service going forward
My experience was amazing! I got my dream car in just a few minutes! Couldn’t thank Jonathan enough for his help with making the process so easy!
service reps were understanding and helpful, however waiting time seemed quite long for a minor repair
Really appreciated Gabrielle and the technician stay late to accommodate me. You guys are the best. Thanks
Outstanding! I wouldn’t go anywhere else to purchase a Mercedes! Appreciate how quickly they moved.
Without a doubt, the worst new car sales experience ever. I believe they lied to my wife to get a sale, saying they would pick up our car for service despite us living at least an hour away. My wife WILL NOT GO to MBCH for service (Yes, I KNOW that's the answer) and, no surprise, MBAC service will not pick up our car so we just make a day of it to get routine service. I know we shouldn't have believed these guys but when both the salesman AND manager tell the same story, it adds credibility. ... Read More DealerRater - Apr 27, 2025
I was pleasantly greeted by the Mercedes staff when pulling into the drop off garage. While I had a short wait for Kelvin, who is awesome, I enjoyed a cup of got coffee and a snack and watched tv. This dealership feels like home!
ALWAYS PLEASANT AND HELPFUL----CLEAN FACILITY ---BEST DEALERSHIP FOR SERVIC WITH KEVIN ROSSI AND MARK ----ONLY EXCEEDED BY JONATHAN BATT WHO GOES THE EXTRA MILE TO BE CUSTOMER ORIENTED----SPENT TIME WITH ME LOOKING FOR WHAT I WANTED RATHER THAN PUSHING WHAT WAS IN STOCK ! I WILL RETURN---BEST PRICES TOO!
Todd and Danielle were a pleasure to deal with. They were responsive, fair, and I feel like they won my business.
From the moment you drive up for service or sales there is an attention to detail and professionalism.
Gabrielle was GREAT. Work was done in a timely manner. Car was washed look like it was detailed. Gab Romano check on me to make sure everything was ok.
Always a clear consistent knowledge of the Mercedes Benz product. Guidance on the service is second to none.
I’m so glad I switched dealerships- The Mercedes Benz of AC has been great.
I had an issue with the driver door not closing properly and the PPF on the car. Leo and Chris took care of both problems. They provided me with excellent service. Mercedes Benz of AC Service is the best! Leo is my main contact when I need service.
Thanks to Leo, the service was flawless. So nice to have a very competent service department associate to deal with. Really have to hand it to him, he did a great job. Thanks again, all the best!
Great Dealership as of now. Very satisfied with late visit. The traveling distance is a little far.
I had an ongoing problem with the trunk lid holding water, however everything has been taken care of to my satisfaction.
Great service, very professional. 'The work was done in a less time than I thought. I would highly recommend.
Alex is the best, he listened and gave us options without going over budget…it was a great experience.
Kevin and his team are excellent. My issue is directed to the owner/s. The 3.5% charge to use a credit card is just plain tacky and a real turnoff after getting hit with a $900 service charge.
Great service. Especially appreciated the video review of the vehicle. Much easier than trying to explain something over the phone.
It was Leo who made the service seamlessly easy. My husband has dementia, so driving a distance is difficult for me, as I cannot leave him alone for any length of time. Leo arranged for valet service which solved the problem. What a relief!
At Streamline Auto Body, we take vehicle safety seriously — and that’s why we rely on Mercedes-Benz of Atlantic City to handle all our ADAS (Advanced Driver Assistance Systems) and safety system recalibrations. Their team consistently ensures our customers' vehicles are returned to pre-loss operational standards, giving us the peace of mind that every car we deliver is both safe and fully restored.
Service is always prompt, professional, and reliable. They keep us well-informed throughout the process, making coordination seamless and efficient — a huge plus when turnaround time matters.
A special shoutout to Gabrielle, our dedicated service advisor, who goes ... Read More DealerRater - Apr 11, 2025
At Streamline Auto Body, we take vehicle safety seriously — and that’s why we rely on Mercedes-Benz of Atlantic City to handle all our ADAS (Advanced Driver Assistance Systems) and safety system recalibrations. Their team consistently ensures our customers' vehicles are returned to pre-loss operational standards, giving us the peace of mind that every car we deliver is both safe and fully restored.
Service is always prompt, professional, and reliable. They keep us well-informed throughout the process, making coordination seamless and efficient — a huge plus when turnaround time matters.
A special shoutout to Gabrielle, our dedicated service advisor, who goes ... Read More DealerRater - Apr 11, 2025
Just had maintenance done at Mercedes-Benz, and I couldn’t be happier with the experience. The service was top-notch from start to finish. Kevin was especially amazing—honest, helpful, and made everything feel easy and stress-free. It’s rare to find someone so genuine and knowledgeable. My car is running perfectly, and I left feeling confident and well taken care of. Highly recommend!
Jessica was very professional and a pleasure to talk to. Thank you 😉 Have a great day
Kelvin was very professional. He promised and delivered on all repairs and service my vehicle required.
Leo was very good he explained not only the service work was performed but the service needed. I was not happy with the pricing because I had gotten a price that was 1/3 of what you quoted but other than that it was a very good experience I did not have it done. I still have not had it done. I’m debating whether to get it done. It doesn’t affect the functioning of the car so it’s not an emergency.
The dealership is clean and the employees are all knowledgeable and friendly. From sales to service I've been very happy with my experience. Very professional. I can't say enough positive things!!! I highly recommend them
Jonathan was A pleasure to work with!! Normally it’s a huge head ache getting a car but he was so professional and helpful! 10/10! thanks Jonathan!!!!!
Everyone was a pleasure to work with at Mercedes! I went in to take a test drive super undecided on what I wanted to do at the time but wanted to see how I liked the car. My salesman Jonathan was very friendly and didn't put any pressure on me to make a decision. He made the process extremely enjoyable. Just because of how kind everyone was to us at the initial test drive made me want to come back. I ended up going back about a week later to purchase the vehicle and I cannot say enough how ... Read More DealerRater - Apr 3, 2025
Everyone we've come across have been welcoming and helpful. Our salesman David was excellent with his patience as we took alittle longer to decide what we wanted but he never gave up. He is definitely an asset !!! I'm having some issues but the entire team are going above and beyond from Todd the Manager to Mark the manager in service to resolve any issue. I would definitely recommend this dealership to anyone. I would also like to acknowledge (not sure of his name) when you pull up for service he has a smile and is always polite.
We were very happy with our whole experience. Our salesman David was very professional and accommodating
It was a great experience. Jonathan has worked with us for over 25 years and he never disappoints .He goes above and beyond every time .We keep returning to Mercedes Benz of Atlantic city even now when we live in Maryland.
Attentive, professional, clean and they treat me like they want my business. Kelvin is a good representative of the brand.
They are very nice and welcoming, but do not communicate very well. I waited over 4 days for a response. It was only until I called on that 4th day and got an update on the maintenance on my car.
Kevin was great. Knowledgeable, professional and customer-oriented. Great to work with. Will buy my next car from this dealer.