Customer Testimonials
Very professional and educated me on everything clearly so I can understand everything needed to get done. Very happy with the dealership.
Does not keep you updated about status of vehicle being repaired for service and rude
Jon Batt is the best this is second Mercedes i purchased from him . I will always see Jon and recommend him to anyone looking for a Mercedes Benz.
This dealership was very helpful and professional with everything i had an issue with or accessories i have purchased for my vehicle. I will be definitely dealing with kelvin in the future
Excellent service. Prompt scheduling. Informative service reps. High service orientation in both sales and service.
Kevin is very responsive to my needs, personable and keeps me informed of detail regarding my service.
Extremely helpful and timely service. Leo, service advisor, was attentive to my need and explained in laymens terms.
I just stopped in to have my new license plates installed. I purchased a new license plate frame at the parts department. Pulled the car in and the individual immediately came out and put on my plate. Very quick and no waiting.
Everyone at Mercedes is very professional, friendly and helpful. Kevin is excellent at what he does and I would recommend him to anyone needing service.
They were absolutely efficient and accommodating to a walk in with no appointment!!! Thank you
The employees who check you in and out were very thorough and pleasant. Mark, the Shop Foreman, was diligent in diagnosing and repairing two repairs. He even took the time to take a ride with me to "hear the noise". Gabby, my Service Advisor, kept me informed the entire time on the progress of the repairs. Bill, the Asst Parts & Service Manager, was also instrumental in making this process run smoothly. I've purchased three vehicles from this dealership and the service department is a major factor in that decision. Keep up the good work!!
Very cooperatives and quick to get the work completed. Service managers and all Other staff were very accommodating.
I had a great experience with Leo at Mercedes Benz in Egg Harbor Township NJ. Leo was very friendly and helpful, and he took the time to explain everything to me in a way that I could understand. The repairs were completed quickly and efficiently. I would highly recommend this shop to anyone looking for reliable and honest car service, ask for Leo.
Super fabulous! Best advisor you can get. Always go with Kevin there are no better ! Ever
Condescending. Accused ME of “letting the car idle for 3 hours”. Doesn’t make sense.
Kelvin was very helpful and honest , explained everything very well. I trust kelvin and the team with my vehicle
I HIGHLY RECOMMEND Jonathan Batt. He is professional, knowledgeable, helpful and will work hard to get you the car you want. This is my second vehicle with Jonathan, and he not only found me what i wanted but got ne a great deal in a very shirt time frame! Jennifer Haverly
Jonathan was fantastic to work with. I recently leased another GLC 300 from Jonathan - this is my second car with him and Mercedes of Atlantic City. He worked very hard finding me what I wanted and also giving me a great deal. If you want a person with integrity, honesty and who works hard to find you what you want, then I highly recommend reaching out to Jonathan Batt. He is responsive and follows through with that he says will do. - Jennifer Haverly
Great team. Very responsive. Gabby is very good about keeping me informed. Technical team did what was necessary
Jonathan you made my dreams come true! This is my first new car and my first Mercedes. You helped out so much and exceeded my expectations.
Employees like Kevin Rossi make it a pleasure to do business with AC Mercedes. The end.
Leo was extremely helpful, very much appreciated. i hope his is appreciated working for Mercedes Benz. It’s rare to to have such an accommodating service associate when taking my car In for an issue that I could not resolve. I hope he stays there as my experience was quite favorable.
The dealership has always been accommodating with our emergencies for service and any and all issues.
Gabriella was very unprofessional never acknowledge me never said hello. Had a poor attitude the service other than that that was excellent.
Everything is good///fantastic ever one speak and say hello///and enjoy your weekend///see you come back
Had a flat tire on my brand-new AMG just 5 days after I got the car. Good thing I purchased the wheel and tire package. Leo was great to work with. He had me bring the car in. Thought he had one replacement, but it turned out to be a different tread design. He tried to get a tire the next day, but it was not available locally. Had to go to Ohio for the tire size. Took three days to get the tire delivered. Leo kept me updated daily on the status of the tire. This was my only experience ...
Kevin Rossi is great , the dealership is overall good and helpful but better variety of automobiles can help
Started out difficult but they ultimately made it right. Financing was the issue. Sales was fine. Wasn’t impressed with finance process.
Started out bad but issues were ultimately fixed. Issues weee with finance processing and administration
Kevin Rossi and his team make the service department a great asset Mercedes Benz of Atlantic City. Always a pleasure dealing with them
Fast & efficient service. Always friendly & courteous! Great staff all the way around. Highly recommend! Clean facilities
This dealership is very clean , modern and the associates are very professional and knowledgeable. The customer service is excellent,
The purchase of my 2025 GLC 300 was completely stress free and the delivery of the vehicle could not have been easier and efficient.
Kelvin is the man! I always know my Mercedes is in good hands with him. He is very informative, professional & courteous with all the clients that he deals with. Highly recommend Kelvin as your Mercedes service advisor. He will make sure you are taken care of and your vehicle will leave in the best shape!
It was an overall fine experience, from sales to the finance department. The car is amazing.
Kevin is always pleasant to deal with and my service was done correctly and on time.
Kelvin did a great job following up with my whistle issue Great communication Went above and beyonleaving key for after hour pick up
Very efficient service. Everyone is courteous and respectful. Gabrielle is excellent at what she does
Gabrielle was professional courteous very knowledgeable. THE BEST SERVICEXPERIENCE.i have ever had. Give her a salary increase.
It was an absolute pleasure to deal with Darrin. And Todd, John, and of course Levi made us feel like part of the family. As we left in our car, both my wife and I said that it was the best experience we ever had at a car dealership. Kudos to Mercedes-Benz of Atlantic City!!!
Prompt dependable service always going the extra mile. Courteous caring service. When you want something right they do it.
Kevin Rossi was great as well. Appreciate the walk around video. Scheduling my second service soon.
Coming here before Ownership Change. Nice Place. I was told I had to pay dbl cause my car is an 07 Model. That was here last year(Reg.Price) Diagnostic Test. Which i had already. Blown Gasket & it sat for 7 months. App 2:45 Fri14 . Called Fri & She said the guy never finished see you mon. Mon4:18 nothing yet?????????? Same-thing happen on a fri with my S550. Im Clueless.
My experience with the dealership overall was terrific. They made the buying process very easy and gave me a good deal. Service was done on the C43 I was turning in at lease end and appeared to be very competently done.
The service department did a great job working on my 2024 E350. Gabriella was very informative and polite during the whole process! Thank you Diana
Very professional, courteous, and accommodating. Excellent delivery of service and helpful information for my vehicle. Thank You.
They are great when working with you to find exactly what you want and in your price range
Always a nice experience when I'm in for service. Everyone is friendly . I always wait for my service appointment. They get you in and out promptly. They do a very good job with the complimentary car wash too.
was emergency visit. New car had engine warning light on Very well taken care of Everybody was so nice and helpful
Very professional and classy place and great service people and we had amazing sales lady.
Kelvin is courteous and professional. He is very knowledgeable about the workings of a Mercedes Benz. He is always helpful.
Kelvin Do is the best service representative-always is patient and always explains what is happening.
Service good. Always when I get my car serviced. Service is very important to me
Great all around experience at Mercedes Benz of Atlantic City! They took care of all my concerns
Gabrielle was awesome. She made sure I got all the help that I needed and she did everything in her power to make sure I was comfortable while my car was being serviced
Kelvin is the main reason I get my car serviced at MB AC. He's always knowledgeable and helpful. Great to work with.
Excellent staff and very knowledgeable.great location. Beautiful vehicles and many to choose from. Love this dealership.
I have been a Mercedes customer for over 35 years and the quality of every aspect of the service department has never been better - quality results with great customer service.
I purchased a new 2020 Mercedes-Benz GLC 300 from Mercedes-Benz of Atlantic City. I also purchased the 4 year maintenance plan when I purchased this vehicle and used Mercedes-Benz of Atlantic City for the service. Unfortunately, moisture accumulated in the passenger-side front headlight. The Mercedes-Benz customer service representative stated the moisture was caused by a defective headlight seal. Mercedes-Benz recognized the headlight assembly was defective and offered to discount only the cost of the headlight. I still had to paid over $1,300 to replace the defective headlight assembly. The 2020 Mercedes-Benz GLC 300 is only a few thousand miles over its warranty. Mercedes-Benz should stand behind ...
Always great to work with. Yes prices are a bit high, but you get what you pay for.
Great dealership with excellent staff throughout. From service to sales they are professional in all aspects.
This dealership is clean the people are friendly and the accommodations are nice. Happy to be a customer there.
A little slow getting started for maintenance appointment, but really jumped on all issues and returned the vehicle that morning. Surprisingly expensive but overall good work. RJP
i was pleased with the work but the prices are so high is there any way there can be some type of discount
Jonathan was great as always. Very accommodating and easy to deal with! This is my 4th time dealing with him! Awesome experience!
I’m always happy with the service and communication I receive at this dealership and my service person Leo is outstanding!
Kevin is very professional and efficient with getting the work done for my vehicle! I always feel confident knowing my car is in good hands with Kevin!
I had a great experience with Mercedes of AC everyone was polite and cordial and professional
Easy to work with, available and willing to go the extra mile to find exactly what we are looking for.
I was happy with the response & service. Everyone is pleasant & happy to assist & solve your issue. I will always come here.
It is always a pleasure to be welcomed by Leo whenever I get service and my mechanic Kenny always does a great job. Thak you for your help!
Service is great, Kevin and the service team do an incredible job, keep my older car in good shape, but service is expensive.
Kelvin was very kind, helpful, and knowledgeable and was able to make arrangements for me to get my vehicle fixed despite the short notice! Thank you again
Kevin is always the best service advisor on property.He is professional, nice,kind and considerate. Over the top in customer service.
We’ve been working with Jon at Mercedes-Benz of Atlantic City for years, and his outstanding service and professionalism never fail to impress us. Most recently, he went above and beyond by helping my husband orchestrate a surprise car purchase for me. The entire experience was seamless, from the initial planning stages to the incredible reveal. Jon handled every detail with the utmost care, ensuring everything was perfect.
Had my car for 3 weeks, couldn’t find the problem. 1st week was Thanksgiving week, but car went in on Monday and it wasn’t looked at until Wednesday. It’s sat the second week as the expert for unusual issues was on vacation. A dealership this size selling high end cars only has ONE technician qualified to assess the problem? 3rd week tech back but it still took all week to solve issue. I understand that they wanted to make sure they had resolved the issue before releasing the car to us, can’t fault them on that. We ...
Mercedes Benz of Atlantic City never fails to impress. Quality service in a timely manner.
Everything went well I always have a good result when it’s all done yes
First time taking our car there, was pleasantly surprised, our service advisor, Leo Fasolo was excellent, he answered all our questions provided us with the proper service for our car and advised us of our upcoming services that are needed. Also, your dealership is beautiful, very clean and the waiting area was perfect. We will definitely be back!
Always great service provided by Leo. We had to schedule an appointment for a recall - it was arranged in minutes.
Arrival was awkward and the greeter couldn’t find the person that was supposed to check me in. While there others available. I sat and waited 20+ ?
MB-AC is a first class operation. A big part of this stems from the great service I receive at the service desk from Leo. His attention to detail and customer service is the best I have seen in my 29 years of only having a minimum of 2 Benz's in my garage at all times, and over this 29 year period, we have used 4 dealers due to states/towns we have lived in. We still have 2 yrs left on 1 of our cars and our hope is to get "Leo type service" on the sales side from Danielle when the time ...
Kevin provided great service and explained what was needed to address the repairs. Note the loan car could have used a little cleaning inside.
Kelvin and tech’s helped me get back on the road, without hesitation. It was the weekend after thanksgiving and I couldn’t have asked for better service
Pleasant employees, helpful employees when you arrive in the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with!
Kelvin Do is always pleasant and easy to deal with. Very helpful and knowledgeable about the workings of the Mercedes Benz. Goes out of his way to help. I find everyone that I have dealt with very nice.
Great Service and very proffessional. Kelvin my service advisor is always attentive to my service needs.
Jonathan was extremely helpful facilitating the purchase of my vehicle. It was an out-of-state purchase and Jonathan was far and away the best salesman I’ve ever dealt with. I would recommend him to anyone.
Gabrielle is the best. I am the happiest I have ever been since Gabrielle has been assisting me.
My service experience with the dealership is 5 sstar. However, that is where the stars end. I have to call Sales to get to speak with someone in Service because the phone is rarely answered and msgs left are never returned. I wanted to purchase an extended maintenance dept and place several calls and NEVER received a call back until I finally called Sales, who always answers, and the manager put me in touch with Windy who was excellent. I do not recall the Sales Manager's name but he was extremely helpful and professional. I had some damage done, minor, ...
Kevin was excellent from start to finish! I had an omissions issue he diagnosed repaired and delivered. He even updated all recalls on a timely manner! Thank you Kevin and MB of AC Bob Arnesen
Danielle is the best and very knowledgeable. Purchased a car from her and definitely will be back to get a new one from her soon.
I had a great sales experience with Danielle Jackson! I would recommend her if you are looking for a car!
Everyone is very nice. Kelvin is awesome! I used their loaner cars my last 2 service appointments. It was very convenient! i highly recommended this dealership.
Kevin was respectful and explained the maintenance and cost done to me. Arranged for a rental as part needed was ordered.
Friendly,efficient,good quality, great waiting environment. Minimal wait time. I had no doubt the car would be taken care of.
Professional, great sense of humor and a pleasure to work with. The dealership is top notch.
Exceptional! From the first step to the last! Exceptional! I just had one of the worst experiences at Lester Glenn GMC in Tom’s River. I wish Mercedes had a pickup truck.
Great service performed on time while waiting Service advisor was knowledgeable and very pleasant to deal with.
I will be a Mercedes owner for life partly because of the quality of the vehicle but also because of the service.