Customer Testimonials
Kelvin is excellent! He knows a great deal about the vehicles. He is polite and has professional demeanor. Above all I trust him !
Excellent service.i was treated very nicely,Kelvin’s Do is very good service advisor.
I have always had a great experience with both Al Silvestri and Kevin Rossi. I have been a customer for 15 years and will continue to use Mercedes Benz of AC.
Mercedes Benz of Atlantic City is the best car dealership I have ever been to. I have owned many cars over the years, and experienced as many service and sales centers. MB of AC is honest, up front and efficient.
Excellent service. I have been dealing with Kevin Rossi for many years with my two Mercedes
Un satisfied with service could not fix my problem didnt throw a code. Sorry steve
As a former technician I've dealt with quite few service advisors. Kelvin is very professional, and is a pleasure to deal with.
Excellent customer service and helpful advice. I went over there for last four years. Thanks
I found Service to be excellent. I was treated very well and I would highly recommend this dealership to anyone.
Helped me out of a jam while on vacation. A software update put our 300GLC into “limp mode”. Had the car towed in and they sent an uber for me when the car was ready. Couldn’t have asked for a better experience.
Dependable and accommodating Whether sales or service. Consistent good performance over many years. I like doing business with this dealership
I am very satisfied with the service and attention received when visiting this dealership. From the moment I drive in, until I drive off, there is nothing but friendly employees assisting with the entire service process. I will not go anywhere else. Even though my car was purchased at another dealership, I will not deal with anyone but this location. They are professional and treat customers with courtesy and respect. Mr. Heath Per was a total professional!! Kudos to your staff!!
Alwaysa a good experience with Mecedes of Atlantic City. My most recent service was easy to schedule. The teamnwas professional and efficient.
Fast professional service next to none and regular known staff I can connect to for years
I’m very satisfied with my experience with AC Mercedes. Ny service advisor Robert kept me informed at all times. I will continue yo use them in the future for my service.
They service guy was very attentive and once inside showed me all the amenities that were offered and once it was finished washed and cleaned car bedt of all it was a wuick service job
Every time we have been to the AC Mercedes Benz Dealership, we’ve been greeted and welcomed with the upmost professionalism.
Your service department ie Kevin is outstanding. When I was there your showroom was under construction which was a little bit of a deterrent. However, I understand that needs to get done and the next time I'm there I'm sure it'll be great again.
Wonderful experience well informed and very convenient . Absolutely love the mobile service . Will use in the future
I worked with Jessica and Kevin and they were wonderful!!! They took the time to make sure my Mercedes was serviced thoroughly so it runs more efficiently, and they explained everything clearly throughout the process. Their professionalism, attention to detail, and genuine care made the entire experience easy and stress-free. It's refreshing to receive such outstanding customer service. Thank you, Jessica and Kevin, for taking such great care of both me and my car!
Most kind yet short with explanations. Ironically you’d like me to be more wordy. So you get it!
Worked with both Kelvin’s and Jessica. The we’re considerate and knowledgeable not to mention personable.
They are always reliable. They keep you informed along the way. I found the video explanation fascinating and helpful.
Kelvin has consistently provided outstanding service when I come to the dealership. I plan to purchase my next cars at Mercedes Atlantic City.
Great service and communication. Robert pur service advisor, explains everything and keeps us updated on the repairs but during the entire process.
Kevin is and always has been amazing! He is spot one every time and very quick with my care return.
All work and service was performed above my expectations. extremely happy with my service experience. would highly recommend Mercedes-Benz Atlantic City for service.
Kevin Rossi is the Best! He keeps me informed and up to date on the progress of the work being done.
This dealership fits you in and lets you know complete details about your vehicle in a timely manner. Offers you complimentary snacks and coffee while you wait. Thank you.
The dealership was very good which you kind of expect. I have known the salesman since he was born and he’s a great young man.
Best service ever. Kelvin and Mark really are professionals. It is always a pleasure to work with these guys.
Atlantic City Mercedes and Kelvin were great especially we had a problem with our 2021 S580 Mercedes.
Gabe Romano and the entire staff made the entire sales process very easy for me. Thanks for your honesty and service. JB
Service advisor Robert has excellent communication skills and very knowledgeable about the brand.. huge asset to Mercedes service department..
Kevin was extremely professional and accommodating. The team did a great job troubleshooting and resolving all issues.
Ease of scheduling, explanation of car maintenance and repair including a video of what repair needed to be done.
Very professional. We like dealing with one specialist. Kelvin is very knowledgeable and provides information directly and in a way we can understand.
Sales and service are great....home service outstanding ....and and staff as well...will stay a customer for a long time !
Great service department Kevin always does his best for me gets me in and out or rental when available. Happy with work always
Sales and Service department are Great. Purchased the car in 2018 and still retuning for service. Kevin Rossi very friendly and efficient and professional. I stopped in to make an appointment for service. He was able to accommodate right away and offered a loaner and car was finished when promised.
Absolutely the best. Jonathan Batt is a no-pressure, extremely knowledgeable and helpful sales person. The entire sales process and delivery went smoothly and as expected. I would not hesitate to purchase another vehicle from Jonathan and Mercedes Benz of Atlantic City.
Great place warm feelings and hospitality bad part not too close to my home but still is the closest to my house.
Excellent dealership even while undergoing renovations. Great service advisors, great service and very accommodating. Waiting lounge is fully stocked with refreshments and snacks.
Great Job by Darrin and Todd. The process was smooth and professional … very customer focused. This level of service and quality of the people makes a huge difference.
Great service. Friendly and professional. We were treated great as usual. And car was fixed perfectly.
Kevin is a pleasure to deal with and very knowledgeable with Mercedes Benz cars and service
Big Courtesy, the staff is prepared with good knowledge, never disappointed every time I visit.
Appreciate the service that Kevin and his team provided. From start to finish well done !
They performed the service exactly as they described and resolved my vehicle’s issues. They also completed the job just as promised. Very pleased with this dealership.
I have no purchased my 3rd vehicle from your dealership and I will only use Darri DePellegrini as male sales associates. He is simply the most professional, cordial, respectful non pressure salesperson I have had the pleasure to do auto business with, and I have been buying cars for over 53 years! That's quite a statement!!!
Mr. Kravitz was very professional and as sales manager did a wonderful job. I should have negotiated for a bit more money on my trade-in (wink, wink) but all went smoothly.
Another person that needs to be cited is John Borchardt in the finance ... Read More DealerRater - May 9, 2026
Exceptional service in Atlantic City; my Sprinter van purchase was seamless, professional, and truly top-tier.
We were very pleased with the service. Everyone was pleasant to deal with and service was done fairly quick.
Outstanding service! Staff are knowledgeable, attentive, and provide excellent communications during routine as well as problem services.
Everyone was friendly, helpful, and very informative. The dealership was beautiful, and the process of buying the car was very easy.
Typically work with Leo Fasolo. Very helpful and provides optimum customer service. Overall everyone at the dealership is courteous.
everyone worked really well with the problems we had. Very professional and kind. I really appreciated the excellent service
Kevin is very knowledgeable and helpful, if I have a problem he gets it corrected. The staff is also nice and professional. I been dealing with your agency for years. That’s why I keep coming back. Keep up the good work.I gave everybody 5 Stars.
Very good service through and through. From sales to service to financing, very smooth experience.
Upon entering the staff seemed bothered that I didn't know what to expect. She seemed to warm up as our conversation progressed. I am disappointed that my brakes are squeaking and I am going to call now. The person "selling" services didn't seem interested in explaining much to me. It would be nice to give an accurate time frame or check-ins once car is being serviced. Overall good experience.
Was not a very pleasant trip. Long wait even after having a schedule in advance
My vehicle was completed with the utmost professionalism. I will definitely be back to your dealership.
I have been dealing with this agency for 20 years and my sales person Alex, Kevin Rossi and the whole staff has always been accommodating.
We have yet to have our GLE 450 serviced, however everyone we’ve been in contact with at MB of AC have been extremely nice.
Jonathan was awesome to work with. Definitely friendly and professional! No hassle, not pushy, extremely knowledgeable about the Mercedes line of cars. Love my car! Had my 1st service about a month ago and it went extremely smooth...can't say enough about the outstanding service department and ease of working with them.
We are not from the area. We came in with a problem encountered on the road. Kevin took care of the problem right away and we were on our way in no time. The service was prompt and professional.
Very disappointed with service department I had to bring vehicle back to dealership 3 times in one week to fix air pressure
Jonathan was great to work with. It was a no hassle experience! Love our new car!
Great service as usual. Completed in timely manner and all findings reviewed prior. Clear communication
Quick and smooth service. Very informative and detailed oriented on car findings. Appreciated the video with the walkthrough of the entire car!
Service Dept outstanding...Leo makes it easy and accomodating...he knows us as well as he knows our cars
She was very friendly and professional. The car was taken care of quickly in the time she promised
Very helpful with answering all of my questions staff was very friendly Thank you for your help
Always pleasure dealing with Mercedes Benz of Atlantic City. I can always trust them to do the work correctly.
Professionalism was truly displayed!! Very attentive with eye contact!!! He saw me!! Always good vibes when he takes of me!!!
Always have a great experience when we have our vehicle serviced. Everyone is very professional and friendly.
Excellent service advisor, excellent service and excellent value for the service provided on my vehicle
Excellent service , no dealership like them in the entire county. This is out 3rd car with them.
Danielle Jackson deserves ALL the awards on her desk. She worked this sale, patiently and professionally. Kudos to her and her efforts ... Had she listened to Todd there wouldn't have been a sale. She followed her gut and walked away with the sale and a new friend.
I’ve been dealing with Kevin and Gabe for many years. Amazing service and first class organization all the way around!
Great place to buy a car. Everyone is friendly so go see Gabe when you’re ready to buy your Benz.
Rossi is great, he tends to all issues my car may encounter. Service personnel need to be more attentive to all things that may be wrong with my car when it is in the shop. I like to know all things wrong with my car so it can be repaired, in a timely manner - this is the reason I come to an MB service center and not any random mechanic. I would appreciate service personnel looking at my car totally, not overlooking things not on the list. Thanks! Overall, I am satisfied with AC MB.
I've been a customer for over 15 years. It's always been a pleasure to deal with Jon and Mercedes Benz of Atlantic City.
Great service, pleasant staff and comfortable waiting area while car is bring serviced! Thanks for all you do!
Excellent service. What I expected. Leo is awesome. Timely and friendly. The ease of making an appointment was appreciated.
Friendly, professional, and very knowledgeable. Willing to go the extra mile to satisfy the customer
I was impressedwith the professionalism and attention to seeing tha i was comfortably approached and my needs were met
Mbac has always treated us well , I can't say that about any other car dealership. We have 85k on our GLS now with minimal issues. They even drop off if requested when service completed. Thanx guys!!
I had a great experience with Kelvin Do, Service Advisor at Mercedes-Benz of Atlantic City. He was very communicative, responsive and ensured my car was serviced quickly. Kelvin's welcoming demeanor is reason enough for me to consider MBAC for my next Mercedes! Thanks buddy 🙂
Received great, prompt service, all dealership staff is great. Recommend this dealership for both sales and service.
Very pleased with staff. Service advisor Leo is always extremely helpful. Strongly recommend this service department
I have known Kevin Rossi in Service for 30ish years and I only go to him because of his knowledge and expertise. I have purchased 8 or 9 Mercedes Benz vehicles over 30 years, and have always purchased them from my sales rep Alex Silvestri.
Take good care for us and really friendly, also very professional opinion. Not waiting so long
Kelvin is absolutely great. He is professional and very responsive. He has great communication skills and excellent customer service.
Jessica was delightful and professional. Unfortunately we were getting a heavy snow and service did not wash or vacuum my car because of preparation for the snow.
It’s always a pleasure doing business with you and your staff i love my car thank you.
Your service department is the best that I have ever delta with. It's wonderful working with such professionals.
Leo always does a great job! Service was efficient and timely, and everything was done to my satisfaction.
Kevin was wonderful to work with! After dealing with squealing brakes for almost a year and being told that "AMGs do that", he was finally able to help me get the issue resolved. He worked with me in scheduling the service, accommodating my needs to/from the dealership, and always reached out with kindness, respect, and some light hearted humor. The service AND sales team (Gabriel Romano) are dynamic and they genuinely understand the meaning of high quality customer service!
Calvin was great. We had to get involved with Mercedes-Benz to handle a few issues on Warranty but the dealership stuck with me and got it done. Awesome work.
Leo is the best. I often sit and work while waiting for my car, but he definitely goes out of his way to make my stay quick and comfortable. He goes above and beyond. The rest of the staff are equally as accommodating, and I have no problem recommending this dealership for service.